Search results for "Quality dimensions"
showing 3 items of 3 documents
An Empirical Study Of Service Quality Dimensions On Customer Satisfaction And Customer Loyalty In Nepalese Commercial Banking Sector
2016
Master thesis Business Administration - University of Agder 2016 The main purpose behind of this study is to find out the major factors that have impact in customer satisfaction and customer loyalty in case of commercial banks of Nepal. The thesis tries to explore whether there exists any relationship between service quality dimensions, customer satisfaction and customer loyalty depending upon various situational factors. Various concepts such as consumer buying behavior, buyer’s decision process, customer satisfaction, customer loyalty, service quality, SERVQUAL model have been discussed along with relevant relationship between them in the literature review and based upon it, a conceptual …
Life Cycle Assessment in the Wine Sector
2015
Currently, stakeholders’ increasing attention to quality is driving the wine sector to rethink and change its own production processes. Amongst product quality dimensions, the environment is gaining ever-growing attention at various levels of policy-making and business. Given its soundness, the use of Life Cycle Assessment (LCA) has become widespread in many application contexts. Apart from applications for communication purposes, LCA has also been used in the wine sector to highlight environmental hot spots in supply chains, to compare farming practices and to detect improvement options, inter alia. Case studies whose focus is the wine industry abound in high quality publications. This Cha…
Evaluation of Innovation Statistics Data Quality Dimensions.
2017
Promocijas darbā analizēta praktiskā situācija statistikas par inovācijām vākšanas un apstrādes procesā Latvijā, tiek apskatīta statistikas par inovācijām metodoloģija un tās pielietošanas prakse Latvijā, īpašu uzmanību pievēršot Latvijas inovāciju sistēmas īpatnībām. Pētījumā izstrādātās Latvijas inovāciju vadības un informācijas plūsmas sistēmas ietvaros tiek pamatots informatīvā atbalsta nozīmīgums lēmumu pieņemšanā. Balstoties uz Datu kvalitātes dimensiju novērtēšanas metodiku, veikts inovāciju statistikas datu kvalitātes novērtējums Latvijā. Ir izstrādāta un aprobēta Iteratīvā metode neraksturīgo punktu ietekmes mazināšanai. Pētījuma ietvaros tiek aplūkoti statistikas par inovācijām kv…